Privacy Policy

Effective Date: November 2025

1. Introduction

This Privacy Policy explains how we collect, use, and protect personal information submitted through our website. We are committed to safeguarding your privacy in accordance with the UK GDPR and other applicable data protection laws.

2. Information We Collect

We do not actively collect personal data unless you voluntarily submit it via our enquiry form. The types of data you may provide include:

• Name
• Email address
• Any other information you choose to include in your message

This data is only stored in our CRM system if you explicitly subscribe or opt in.

3. Purpose of Data Collection

We collect your data solely to:

• Respond to your enquiries
• Provide information about our services if requested
• Maintain records of communication when you opt in

We do not use your data for analytics, advertising, or profiling.

4. Data Sharing

We do not share your personal data with any third parties. The only exception is our CRM provider, and only when you have agreed to subscribe. Your data is never sold, rented, or disclosed to external parties.

5. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time

To exercise these rights, please contact us at info@groundwork-gardening.com.

6. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or loss.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.